Call Center Representative

Call Center Representative
Advantage Resourcing is looking for Part Time Call Center Reps to work taking incoming phone calls and dispatching.

This is NOT a work from home or remote position.

The hours for this position are 6pm at night to 6am in the morning but must be flexible to work other schedules.

Training will be during the day but the shift will be at night.

JOB PURPOSE: Dispatchers are responsible for the day-to-day operation of the public safety answering point.

Will be trained to:
Operate all equipment in the Communication Center.
Respond to requests for assistance; make decisions regarding response, relay information, etc.
Monitor and locate emergency service units, control access to data, maintain computer records, non-emergency phone calls, and other duties as necessary.
Ability to hear & speak clearly to communicate with people under stress in emergency situations. Ability to remain calm and exercise unusually good judgment in evaluating situations and making decisions.
Excellent multitasking ability required.

MINIMUM QUALIFICATIONS : High School Diploma or equivalent (G.E.D.) Ability to sufficiently perform the essential duties

ESSENTIAL FUNCTIONS: May require stooping, crouching, reaching and standing, with longer periods of sitting, writing, typing, talking, hearing, seeing, filing, manual dexterity and other repetitive motions. Ability to handle multiple calls and radio communications at the same time.

About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.