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Customer Service Specialist

Grand International Inc.

This is a Full-time position in New Orleans, LA posted November 23, 2021.

We work in a fast-paced, challenging but fun environment where we focus on education, personal development and career advancement.

We desire individuals with a “team player” attitude, great communication skills, and an unbeatable work ethic who want to grow into leaders.

Responsibilities:

Coordination of order changes in accordance with sales and procurement function.
Order/delivery status monitoring and support sales and procurement with order backlog management
Ensure adherence to customer service level.
Provide timely, accurate and competent response to all order related customer inquiries
Support sales team and other colleagues across the business.
Manage email accounts relating to order / sales process.
Reporting weekly and monthly data and information across the team.
Ensure the Administration area is supported by well documented procedures and review existing procedures regularly and update as necessary.

Requirements:

No previous experience required, however, our ideal candidate is:

High School diploma or GED
Self motivated
Communications skills
Team player
Very organized
Process driven
Action oriented
Loves to learn