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Pharmacy Clerk – OTC

Affinity Health Group

This is a Full-time position in Monroe, LA posted January 10, 2022.

Job Summary:

The OTC Pharmacy Clerk directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients. The OTC Pharmacy Clerk performs basic administrative/clerical/operational customer support/computational tasks. Typically works on routine and patterned assignments. The OTC Pharmacy Clerk will be cross-trained as a Mail Order and Retail Pharmacy Clerk as well.

Essential Duties & Responsibilities:

Assist Pharmacists and Pharmacy Techs as needed

Take new prescriptions and refills from customers

Call patients, answer phones; forward calls as needed

Stock shelves; organize supplies

Complete periodic inventory

Keep work area tidy and clean

Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures

Decisions are limited to defined parameters around work expectations, quality standards, priorities, and timing

Work under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation

Knowledge, Skills, and Abilities:

High-school diploma or equivalent

Ability to perform well under pressure

Ability to stand in one location for up to 8 hours

Excellent verbal and written communication skills

Must be flexible, friendly, engaging, and proactive

Must have a work ethic that is focused, accurate and highly productive

Self-directed, versatile and also able to work well in a group

Cash handling skills

Ability to use Microsoft Office Suite (Excel, Word, Power Point, etc.)

Highly organized and efficient with strong attention to detail

Excellent verbal and written communication skills

Ability to interact effectively with all levels of staff

Job Requirements:

Supervisory Responsibilities:

None

Supervision Received: 

Works under general supervision of the Pharmacy Supervisor

Working Conditions:

Overtime may be occasionally required

May be required to fill in at other pharmacy locations 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand for long periods of time, use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to sit, bend, and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.