This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Find jobs in the state of Louisiana today!

To post a job, login or create an account |  Post a Job

  Jobs in Louisiana  

Bringing the best, highest paying job offers near you

Slide 1
Slide 2
Slide 3
previous arrow
next arrow

Hotel Front Desk Clerk

1884 Hospitality, LLC

This is a Part-time position in Baton Rouge, LA posted November 25, 2021.

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Ability to learn and run Night Audit processes; cover night audit shifts as needed.
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like IHG Merlin and Opera
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Night Audit experience is a plus
Job Type: Part-time

Pay: $11.00 per hour

Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location