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Technical Writer, Research & Development

Harris Computer Systems

This is a Full-time position in Iowa, LA posted October 14, 2021.

Picis (, a division of Harris Computer Systems, is seeking a highly skilled and self-motivated Technical Writer.

As the Technical Writer you will be highly capable at documenting software products, show demonstrable experience with MadCap Flare, possess a solid grasp of single-sourcing techniques, and be acquainted with software localization.

What your impact will be:

Project and Process Management
Work with project managers to establish timeframes for the delivery of documentation and online help files.Ensure that documentation deliverables adhere to the relevant regulatory requirements.Maintain the internal Documentation Group SharePoint site
Template Management
Create and maintain templates for documentation and help files (in MadCap Flare and Microsoft Word)Maintain the internal company “style guide” for technical writers.
Technical Writing
Work with internal teams to obtain an in-depth understanding of the products and their documentation requirementsAnalyze existing and potential content, focusing on reuse and single-sourcing opportunitiesCreate and maintain high-quality documentation and online help that meets regulatory standards and is appropriate for its intended audienceSolicit and respond to user and internal feedback, implementing changes as requiredProvide documentation-related advice to other internal teams
Localization Management
Review English GUI textCoordinate the localization of GUI text and documents into other languages.

(This involves a lot of liaison with the localization agency.)
What we are looking for:
University Degree or College Diploma in one or more of the following fields: Technical Writing, Computer science, Corporate Communications, Journalism, or another related fieldExperience writing documentation for customers of technical productsAbility to use authoring tools such as MadCap FlareAbility to use bug tracking tools like DevOps, JIRA, Microsoft Dynamics etc.Knowledge of software development environments and programming languagesExperience working with templates and style guidesNative English proficiency with strong verbal and written communication skillsStrong working knowledge of Microsoft WordDemonstrated ability to work in an environment with minimal supervisionMust be able to provide a portfolio with relevant work samples
What will make you stand out:
5+ years’ experience in technical writingExperience using single-sourcing techniques to create print (PDF) and online outputsExperience installing, working with or documenting clinical software (particularly client/server products with databases)Experience with image capture and editing software (e.g.

SnagIt, Capture)Strong working knowledge of Adobe Acrobat and Microsoft ExcelExperience documenting defects (Release Notes)Basic familiarity with agile and scrum methodologyExperience with software defect systems and user requirement systemsExperience with FDA regulation of medical devicesExperience with the localization of software GUI strings and product documentation (or foreign language skills).Experience of contributing to user interface designFamiliarity with HTML5/CSS/VBA/JavascriptExperience in the US Healthcare software delivery market
What we offer:
Culture for GrowthTop Notch Employee Health & Well Being BenefitsEvery Voice MattersGlobal ReachCareers with PurposeWorld Class Career Development ProgramsFocus On Sustainability
About us:

Picis is a global provider of clinical information solutions that automate the entire perioperative experience with one contiguous patient record, from preop assessment checklists to anesthesia software through PACU.

Picis continues to focus and specialize our integrated suite of solutions in life-critical areas of the hospital where the patients are the most vulnerable, the care process is the most complex, and an increasing majority of hospital costs and potential revenue are concentrated.

Our clinical information solutions enable rapid, sustained delivery of clinical documentation, and financial and operational results.

From department performance to patient case costing, hospitals benefit from the ability to interact with the data needed to help clinicians improve patient care, engagement and hospital revenue goals.

Picis Clinical Solutions, a wholly owned subsidiary of N.

Harris Computer Corporation, is headquartered in Wakefield, Massachusetts with licensed systems for use at more than 400 hospitals worldwide.