Direct Service Worker


The Direct Service Worker is responsible for providing individualized and custodial care and supervision to clients with physical and intellectual disabilities, under the direction of the supervisor. Direct Service Workers provide supervision for clients in order to guard their safety and well-being. They also supervise active treatment program activities and community integration


Pass competency test, valid driver license, and an acceptable accident/violation motor vehicle record.

Essential functions:

  • Participate in the development and implementation of individual program plans.
  • Provide Custodial Care (lifting, bathing/assisting bathing, feeding/monitoring meal

time, transferring, changing of clothes/diapers) of clients.

  • Assisting clients with daily living skills and document accordingly.
  • Administer medication if appropriate.
  • Provide assistance in monitoring client health in accordance with client’s health

care plan.

  • Drive, assist, and attend to clients on visits to hospitals and various other provider

services in the community.

  • Provide routine maintenance of clients’ equipment and

physical plant operations:

  • Maintain client habilitation and health care equipment.
  • Maintain cleanliness and safety of facility.
  • Perform other duties as requested by the supervisor, including, but not limited to:
  • Attend and participate in staff and client related meetings.
  • Successfully complete all required in-service training.
  • Effectively communicate needs and concerns of clients to their supervisor/nursing


  • Physical/Environmental demands:

Physical Activities: Moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.

  1. Stand between 33% to 66% of the time.
  2. Walk up to 33% of the time.
  3. Use hands to finger, feel or handle over 66% of the time.
  4. Stoop, kneel, crouch or crawl between 33% to 66%.
  5. Requires the ability to hear and talk.
  6. Ability to lift/carry up to 50 pounds over 66% of time worked required
  7. Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Environmental Demands:

  1. Noise level can become loud (factory setting).
  2. Minor air contamination risks (disagreeable odors).
  3. Position requires working around various moving parts up to 66% of time.
  4. Up to 66% of time may be in outdoor setting.
  5. Exposure to various cleaning chemical up to 66% of time.
  6. Risk of radiation (x-ray of clients) up to 66% of time.
  7. Minor exposure to vibration, less than 33% of time.