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Lead Service Technician – New Orleans

Panasonic Corporation of North America

This is a Full-time position in Metairie, LA posted January 8, 2022.

Partner with Service Coordinator/Dispatcher to assess potential system issues based upon customer information and assign tasks accordingly
Function as liaison between office, service, and install to promote continuity between departments
To perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers
Maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities
Survey new customer sites and assist in quoting service and maintenance
Development and maintenance of excellent customer relations
Provide technical support, guidance, and training to service technicians at all levels
Implement pertinent training/provide opportunities for ongoing professional development
Intrinsically involved with screening, interviewing, and hiring new technicians
Additional responsibilities as assigned
5+ years in commercial refrigeration; supermarket experienced preferred; strong HVAC
High school diploma/GED/vocational school or 7+ years’ experience in lieu of education
Valid driver’s license and maintain a safe driving record accordance with the fleet policy
Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
Must have excellent verbal/written communication skills, detail-orientated and motivated
Must have strong mechanical aptitude
Strong leadership and business acumen
Must be able to work nights and/or weekends as required
EPA 608 Universal Certification
Superior decision-making ability and paperwork skills
Excellent verbal and written communication skills, detail orientated and highly motivated
Able to schedule work for other technicians
Able to correctly teach all the previously listed items
Company vehicle provided
Incentives paid twice per year
Benefits effective first day
Paid training with access to extensive Hussmann Institute Online library
Paid vacation and 12 paid holidays
Excellent medical, dental, vision and prescription coverage
Matching 401K
Tuition reimbursement (industry related)
Streamlined hiring
Paid drive time (including overtime)
Hussmann International, Inc.

is an Equal Opportunity Employer