Front Desk Monitor

This position will work weekends only, and fill in for other staff as needed based on availability.

Position Summary: Primarily responsible for answering the phone lines, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.

Position Responsibilities: Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.

Partners with Administrative Support team and the On-site Community Director and Lifestyle Coordinator to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.

Filters inbound calls to determine appropriate direction.

Greets all visitors/homeowners and determines their immediate needs.

Monitors pickups/deliveries.

Assisting with events.

May stay late for event nights.

Registers residents for events.

Gives tours of Amenity Building.

Light cleaning as needed: Wipe tables, spot mop, sweep, etc.

Performs other related duties as directed.

Physical Demands & Work Environment: Sitting at work station utilizing a computer in an office setting.

Setting up, taking down and stacking tables and chairs.

Walking building as a tour guide.

Able to work additional hours if The Sandia Center is hosting a special event.