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IT Data Analyst, Not Remote – Carlyss, LA

American Broadband

This is a Contract position in Vinton, LA posted November 18, 2021.

Position Purpose/Summary

The IT Data Analyst is committed to providing the highest quality service to the communities, customers, and employees we serve by completing IT related tasks including, but not limited to, server administration, end user support, security/auditing of configurations and logs/remediation, etc. This is not a remote position and we do not offer relocation

Primary Duties & Responsibilities

  • Work with the System Administrator to support new hardware/software deployments.
  • Provide end user support for employees when issues arise.
  • Perform audits of security logs, patch management and remediation of vulnerabilities.
  • Responsible for the onboarding of new employees
  • Assist with developing an employee IT security training program and assist with ensuring employee compliance with the program.
  • Organize documentation and work on eliminating outdated information.
  • Explore future uses for the Cloud and help all employees get the most of what Office 365 offers.
  • Backing up of servers and IT network equipment and disaster recovery.
  • Assist with updating and making improvements to the work from home systems and integrate new technologies such as virtual desktops and better management of Windows Chrome and Mac devises.
  • Work with the Network Operations team in improving/simplifying communication between end user workstations and field equipment/maintenance networks.
  • Keep track of all public/private IP’s used across all IT equipment.
  • Work after hours on maintenance projects and during outages, as needed.
  • Performing all other duties and responsibilities as assigned.

Knowledge, Abilities, & Skills for Success

  • Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors.
  • Ability to work as a team member and exert initiative to work independently to reach a goal.
  • Knowledge of and the ability to comply with CPNI regulations and procedures.
  • Ability to embrace change in the workplace while encouraging others to seek innovative approaches and the ability to function effectively as a team player.
  • Proficient computer skills and the ability to adapt and learn as programs and processes change.
  • Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) in order to develop and maintain reports and communicate results effectively.

Qualifications

At a minimum, the IT Data Analyst must have a bachelor’s degree in Computer Science or equivalent along with 5+ years experience in an Information Technology environment or an associate degree in Information Technology with 7+ years experience in an Information Technology environment. Experience working with UNIX, Linux, VMware, Windows Server, IP routing and switching, DHCP, DNS, VoIP, WiFi, networking, and firewalls is preferred but not required. Additionally, experience with computer programming and scripting is preferred but not required.

American Broadband, and all subsidiaries, are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Are you able to work overtime should business needs require it?
  • Are you able to work weekends should business needs require it?
  • What are your minimum salary requirements?

Education:

  • Bachelor’s (Required)

Experience:

  • Telecommunication: 1 year (Preferred)

Work Location: One location