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Lead Housing Counseling Specialist

ICF Olson

This is a Full-time position in Iowa, LA posted January 9, 2022.

Lead Housing Counseling Specialist

ICF seeks a self-motivated Lead Housing Counseling Specialist to be an integral member of our technical assistance team leading and supporting capacity building efforts for the U.S.

Housing and Urban Development (HUD).

You must be a pro-active, team player able to work in a fast-paced environment.

You will be responsible for supporting a wide range of technical assistance work products, including, providing training and technical assistance, conference planning and support, and developing products and written materials designed to help improve the effectiveness of HUD programs.

What you’ll be doing

  • Coordinating components of large and small technical assistance and training engagements assisting housing counseling agencies in the design and implementation of HUD policies and programs, specifically the Housing Counseling program.
  • Drafting written products and tools, including nationally based online newsletters.
  • Coordinating work plans, budgets, project deliverables, and participate in relations with HUD and other funders.

    Overseeing priorities to ensure the completion of projects in an accurate, timely and cost efficient manner.

  • Performing quality control on products and tools to ensure compliance with regulations and ensure consistency and accuracy.


  • Bachelors’ degree in Planning, Public Policy, Government, or related discipline.
  • Minimum of 5 years’ experience with HUD’s Housing Counseling program through work in a state housing finance agency, national or regional intermediary, national advocacy group or by working for a local housing counseling agency.
  • Passed the HUD Housing Counselor Certification exam, OR oversight of a team of counselors who have passed the exam.
  • Demonstrated success developing and delivering trainings, workshops and webinars; facilitation, and public speaking to a variety of audiences.
  • Experience with conference and meeting planning.
  • Experience in developing and implementing written products, training materials, etc.
  • Experience with the following is a major plus:
    • Experience with the following topics: consumer finance, help for military families, and racial equity work.
    • Knowledge of mortgage industry (FHA, GSEs, etc.).
    • Project and personnel management skills and experience.
    • Previous work with Government Sponsored Enterprises (GSEs) a plus.

Professional Skills

  • Excellent verbal, interpersonal and written communication skills;
  • Team player with the ability to multi-task in a fast-paced environment;
  • Excellent copyediting and QA/QC skills;
  • Outstanding customer service skills including being able to remain cool under pressure;
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams);
  • Ability to be flexible to handle multiple priorities;
  • Ability to communicate effectively with both technical and non-technical audiences; and
  • Comfort with a remote team environment, intermittent travel is expected.


Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day.

Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe.

We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive.

We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status.

Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

For more information, please read our EEO & AA policy .

COVID-19 Policy : New or prospective U.S.

employees must provide proof of complete vaccination on the date of their commencement of employment.

If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

To request an accommodation please email and we will be happy to assist.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about non-discrimination: EEO is the law and Pay Transparency Statement .

Virginia Remote Office (VA99)

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants.

At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives.

We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges.

Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

Learn more at