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On-Call Coordinator & Part-time Office Assistant In Mandeville, LA

About You In Home Care, LLC

This is a Contract position in Mandeville, LA posted November 18, 2021.

About You In Home Care is looking for a On Call Coordinator and Part-time Office Assistant!

On-Call Coordinators will work closely with the Service Coordinators in order to provide the highest quality service to clients on starting on Saturday night through Monday mornings at 7am and holidays working remotely. We are also looking for someone who can come into the office in Mandeville, La from the times of 8a-5p, 1-2 days a week.

Primary Responsibilities: • Prior to start on call shift, review schedule with designated Service Coordinator and become aware of any potential trouble spots that might arise. • Support scheduling future shifts as needed (i.e. may be responsible for scheduling Caregivers for shifts that occur in the future on weekdays as well as weekends and holidays) • Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs. • Fill all Client shifts following designated office scheduling processes. • Communicate changes in Client Shifts to the Client(s) and Caregiver(s). • Contact backup person when questions arise about clients or Caregivers that require input • Communicate client and Caregiver concerns or problems with owner•