Job Description QUALIFICATIONS Role Summary: Receivers are responsible for all back room operations. Receivers must be knowledgeable of all back room policies and procedures to properly manage all incoming and outgoing freight shipments and product. Receivers must receive product in a timely manner and work with a high level of accuracy and speed. Receivers must work closely with all departments to ensure all products are merchandised neatly as per the company expectations. Responsibilities: Support the “Cavender’s Culture” and drive our Mission, Vision, and Values Serve as a strategic partner and key support resource to the company Receive and stock merchandise accurately to maximize productivity and efficiency Receive and process each electronic purchase order accurately (identify and match orders by vendor, style, size, dimension and quantity) to vendor packing slips, notating any and all discrepancies Receive and process each electronic transfer “IN” document accurately (identify and match each item by style, size, dimension and quantity) to received transfer “OUT” document, notating any and all discrepancies Properly load barcode ticket printer and perform weekly preventative maintenance on the printer Print tags from ticket printer on each document type, to include miscellaneous barcode printing Properly tag merchandise with the appropriate tools and supplies Inspect footwear for defects and confirm each is properly mated Proper placement of mate labels Properly file and manage all paperwork Properly maintain and manage back stock merchandise movement Process, maintain and manage return to vender and non-returnable merchandise Properly handle return to stock merchandise Receive and manage special order merchandise Maintain a clean and organized back room at all times Maintain and manage the flow and filing of all required documents Properly report receiving, shipping and/or system problems to the proper authorities Properly train and delegate all aforementioned areas to stockers Perform all other miscellaneous duties as assigned Work with supervisors to understand all actions needed to impact the desire goals set by the company. (i.e. Web order completion rate) In the event you are required to help customers on the sales floor: Ensure you deliver the B.E.S.T customer service. ( Be inviting : ensure your building and staff looks great. Exceed expectations : be the expert and train your staff to be knowledgeable. Suggestive selling : be aware of all sales and ensure you help each guest find what they are looking for. Thank and invite : ensure we tell each guest how much we appreciate them for picking Cavender’s. Knowledge, Requirements, and Skills Job requires associate to raise or lower objects from one level to another regularly during shift Job requires associate, on a regular basis, to carry objects up to 50 lbs Job requires that the associate regularly pick up objects up to 50 lbs Ability to comprehend basic instructions Ability to interpret documents Ability to apply abstract principles to a wide range of complex tasks Ability to understand the meanings of words and effectively respond Associate must be able to read English. Associate must be able to understand English Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (844) 283 – 8423 or visit your nearest Cavender’s store. Company Description At Cavender’s, we consider everyone family. Whether you shop with us or work with us, we strive to make sure you feel like you are part of our Cavender’s family. James R. Cavender founded our company over 50 years ago with a vision to provide the best value, selection, and service in the western wear business. Today, guided by that vision, Cavender’s has grown to over 80 stores in 11 states including a thriving e-commerce business and no plans to stop. Our past is full of iconic moments, but the road ahead is even more exciting We’re looking for people with a passion for the western lifestyle to help Cavender’s continue to grow as America’s premier western and work-wear retailer.