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System Administrator

Amerisafe

This is a Full-time position in Deridder, LA posted November 20, 2021.

Overview:
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. If you love working with great people and want to work on a winning team for an award-winning company known throughout the insurance industry for its high ethics and integrity, then the Network Administrator position is for you.

 

AMERISAFE is defined by its corporate culture of service. Service at AMERISAFE means delivering on the promises established in our insurance policies, supporting the work activities of our fellow employees, and donating time, talent and resources to our AMERISAFE family and communities. Our employees live out our mission of “providing quality service” not only at work, but in their personal lives as well. These concepts are the foundation of AMERISAFE’S culture and our employees are vital to this mission as we continue to build a better AMERISAFE. We are recognized by Business Insurance as one of the “Best Places to Work in Insurance” and by The Wards Group as one of the “Top 50” insurance companies in America.

 

AMERISAFE offers a competitive salary, full benefits package and much more. We have many tenured employees across 27 states. In short, employees stay with us because of who we are and what we do –exceptional people providing workers’ comp for working people. If you’re looking for a career, and not just a job, then AMERISAFE is for you.

 

This non-exempt position will have responsibility within the IT department for maintaining system and storage availability and reporting on the same. The system administrator will be responsible for assisting in the operations, maintenance and support of all company server and storage equipment to include servers, SAN, NAS, software, and hardware. This position will work closely with other members of the IT department to include but not limited to PC/Helpdesk technicians, network and system administrators, and application development staff. 

 

Qualifications:
The successful candidate will be able to demonstrate the following:

Relevant education and/or certification in information technology field, or equivalent experience

Minimum of three years’ experience in server and storage maintenance and configuration

Proficiency using PowerShell or other scripting languages

Excellent knowledge of cloud service providers such as Azure or AWS

Excellent knowledge of Application virtualization and VDI

Excellent knowledge of LAN/WAN and wireless technology

Excellent knowledge of network protocols, operating systems, and concepts

Experience supporting enterprise level server equipment

Excellent written and verbal communication skills

Excellent organizational and time-management skills

Customer-service orientation and attitude

Creative thinking, self-direction, and initiative

Ability to thrive in dynamic and high-pressure environment

Responsibilities:
The successful individual in this key role will be responsible for:

Support server and storage availability and uptime across all AMERISAFE networks

Install, configure, test, maintain, monitor, and troubleshoot all server hardware

Assist in implementing server and storage upgrades, replacements, and enhancements

Assist in the maintenance of all server and storage documentation and drawings

Install and troubleshoot existing and new network and server configurations

Respond to service requests to diagnose and correct equipment failure and malfunctions and replace or repair equipment

Assist helpdesk and PC technician personnel as necessary to maintain uptime